Shipping policy

SHIPPING

Current charge for tracked, registered delivery is €3.95 (limited time only).

Shipping, registered tracked, is charged at €6.95 (An Post Ireland).

Shipping on our Trial Package 5pk Set is FREE when ordered on its OWN and for ONE set only.

Shipping on individual fragrance samples, 10 ml,  is charged at €3.50 via An Post Ireland and allow up to 12 x 10ml samples per purchase, once quantity is exceeded, registered delivery charge applies.

Please note: Free shipping applies only when a Trial Package 5pk Set is purchased on its own and for one set only. If additional products are added to the order, standard shipping charges will apply.

Shipping is provided by An Post and is at the expense of the customer (where applicable).

You can expect your order to arrive within 1–3 working days after dispatch.

Allow up to 2–4 working days after dispatch for delivery within Northern Ireland.

Orders are dispatched within 48 hours, excluding Saturdays, Sundays and bank holidays.

Shipping at the charge of €6.95 (currently reduced to €3.95) is tracked.

Shipping of Trial Package Sets and individual fragrance samples at €3.50 is not tracked / not registered.

We ship through An Post Ireland. All orders (where applicable) have parcel tracking and you’ll receive an email with tracking information as soon as your package leaves our warehouse.

If you haven’t received your order within 5 working days after dispatch, please get in touch through our email info@laundryperfume.ie and we’ll look into it straight away.

Courier Delays & Delivery Timeframes

While we dispatch all orders on the same day or within 24 hours of purchase, delivery timeframes are dependent on our contracted courier / An Post. In periods of high workload, seasonal delays, operational delays, or circumstances beyond our control, courier delivery times may be extended beyond our standard delivery timeframe.

Once an order has been dispatched and handed over to A Post, the delivery process is outside of our direct control. While we will do everything possible to assist and liaise with A Post regarding any delivery issues, we are reliant on their investigation procedures and timelines.

Customer satisfaction is our top priority, and we are committed to resolving any delivery issues as quickly as possible. However, An Post investigations can take up to 21 working days to complete. In some cases, parcels that have been delayed within the postal network may still be delivered during this investigation period.

For this reason, replacement orders or refunds will generally only be issued once the An Post investigation has been completed and the parcel has been officially deemed lost.

We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding during such rare circumstances.

All delivery timeframes provided are estimates only. While we dispatch all orders within 48 hours, we are not the delivery carrier and therefore cannot guarantee exact delivery times once the parcel has been handed over to An Post. Typical delivery time is 1–3 working days; however, delays may occasionally occur due to factors outside of our control.

If a parcel is delayed or missing, Laundry Perfume Ireland will investigate the matter with An Post on the customer's behalf.

Customers are responsible for ensuring that delivery information and address details are entered correctly at checkout. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges.

If a parcel is returned to us because it was not collected from a postal depot, delivery was refused, or delivery could not be completed due to incorrect address details, shipping charges are non-refundable. A further shipping charge may apply if the order is re-dispatched.

Customers should inspect their order upon receipt and notify us of any shortages, incorrect items or damage within 72 hours of delivery.

We reserve the right to update or modify our shipping policy at any time by updating this page. This includes changes to shipping rates, delivery timeframes, carriers, and related terms, as needed to reflect operational adjustments or external factors.